Sidearm Digital LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read it carefully.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
- Name, email address, and phone number when you contact us or submit a project request.
- Business name, website URL, and project details you share in forms or communications.
- Payment information (processed securely through third-party payment processors — we do not store card numbers).
Information Collected Automatically
- Log data such as IP address, browser type, pages visited, and time spent on pages.
- Cookies and similar tracking technologies to understand how visitors use our website.
- Referral URLs and device information.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services.
- Process transactions and send related invoices or receipts.
- Communicate project updates, timelines, and deliverables.
- Improve our website, services, and user experience.
- Send occasional marketing emails if you have opted in (you may opt out at any time).
- Comply with legal obligations and resolve disputes.
3. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.
We may use third-party analytics services (such as Google Analytics) that set their own cookies. These services collect information in aggregate and do not identify you personally.
4. Sharing Your Information
We do not sell or rent your personal information. We may share information with:
- Service Providers: Trusted third parties who assist us in operating our website and delivering services (e.g., hosting, payment processing, email delivery). They are contractually obligated to protect your data.
- Legal Requirements: When required by law or to protect our rights, property, or safety, or that of others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Project-related communications and files are typically retained for three (3) years after project completion.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of your personal information (subject to certain exceptions).
- The right to opt out of marketing communications at any time.
- The right to data portability where applicable.
To exercise any of these rights, please contact us.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us. We are committed to addressing your concerns promptly.